Part of Organisational development and institutional culture

Corporate communication

Internal and external communication that strengthens the clarity of the entity's identity and the trust of its stakeholders.

Scope of the service

  • Developing the communication strategy and its internal and external plans, to strengthen the clarity of the entity's identity and the trust of its stakeholders
  • Crafting institutional messages and showcasing capabilities and achievements
  • Planning participation in events and measuring its impact
  • Linking internal communication to activating strategic values and institutional change
  • Developing the governance of content and publishing, and the operating model for communication

How we work

Our approach in full

  1. 01

    Focus on what makes the difference

    We start by understanding the entity's context, priorities and maturity, and the challenges that affect its performance, so we can direct effort and resources to the issues of highest value, impact and benefit.

  2. 02

    Design solutions that can be applied

    We develop tailored solutions in partnership with the client that reflect its reality and capabilities, and translate them into clear roles, practical tools and measurable delivery plans.

  3. 03

    Disciplined, transparent delivery

    We manage delivery through clear governance and defined milestones, continuously tracking progress, risks and the quality of outputs, so decisions are made faster and the project stays on course for its target results.

  4. 04

    Embed capability and sustain impact

    We build knowledge transfer and enablement into every stage of the work, so the client's teams own the solutions and can run them, develop them and sustain their results after the project is complete.

Other services in this practice area

A government entity

Establishing and activating change management and internal communication

Result

A change management methodology for the national programmes the entity leads, and a general directorate for change and communication running on its operating model

Organisational development and institutional culture