Part of Organisational development and institutional culture

Institutional culture and change management

Change managed by activating values and behaviours, with progress measured in the work environment.

Scope of the service

  • Managing change by activating values and behaviours
  • Aligning change management plans with priorities
  • Improving tools for measuring the work environment and analysing their results
  • Developing improvement and communication plans, and measuring progress
  • Coaching leaders

How we work

Our approach in full

  1. 01

    Focus on what makes the difference

    We start by understanding the entity's context, priorities and maturity, and the challenges that affect its performance, so we can direct effort and resources to the issues of highest value, impact and benefit.

  2. 02

    Design solutions that can be applied

    We develop tailored solutions in partnership with the client that reflect its reality and capabilities, and translate them into clear roles, practical tools and measurable delivery plans.

  3. 03

    Disciplined, transparent delivery

    We manage delivery through clear governance and defined milestones, continuously tracking progress, risks and the quality of outputs, so decisions are made faster and the project stays on course for its target results.

  4. 04

    Embed capability and sustain impact

    We build knowledge transfer and enablement into every stage of the work, so the client's teams own the solutions and can run them, develop them and sustain their results after the project is complete.

Other services in this practice area

A government entity

Establishing and activating change management and internal communication

Result

A change management methodology for the national programmes the entity leads, and a general directorate for change and communication running on its operating model

Organisational development and institutional culture